How to get your "Shanghai QR Code":

1、Channels

■ Download and open the“Sui Shen Ban”APP.

■ Open“shanghaifabu”WeChat subscription, enter the“Sui Shen Ban”entry.

■ Search for“Sui Shen Ban”program in WeChat.

■ Search for“Sui Shen Ban”program in Alipay. (applicable for foreigners, Hong Kong, Macao, Taiwan residents)

■ Scan the QR code below by WeChat, Alipay, or“Sui Shen Ban”APP.

2、Click to apply the “Shanghai QR Code”

3、Real-name authentication 

■  Enter“Sui Shen Ban”program in Wechat ,Alipay → Submit mobile phone number, personal name and ID number → Face recognition and verification

■  Login to“Sui Shen Ban”APP → Submit mobile phone number, personal name and ID number → Face recognition and verification

4、“Shanghai QR Code”

■  After data analysis and evaluation,“Shanghai QR Code”with different color will be generated according to the current situation of the individual.

■  Based on certificate photo,“Shanghai QR Code”will display personal photo.

Note: If your“Shanghai QR Code”is not GREEN, you can submit "Feedback". After your code changed to GREEN, you can enter the exhibition site.

The“Shanghai QR Code” FAQ as follows:

Q1:How to generate your“Shanghai QR Code”?

A:Complete real-name registration in app“Sui Shen Ban”,or “Sui Shen Ban”program in WeChat, Alipay, log in and click“Shanghai QR Code”to get the health code.

Q2:How do Hong Kong,Macao and Taiwan residents or foreigners obtain the “Shanghai QR Code”?

A:Complete real-name registration in app “Sui Shen Ban”,or “Sui Shen Ban”program in Alipay, log in and click“Shanghai QR Code”to get the health code.

Q3:What are the precautions for overseas people to obtain “Shanghai QR Code” ?

A:Hong Kong and Macau residents register and log in to "Alipay" APP through "Hong Kong and Macau Residents Pass to and from the Mainland".Taiwan personnel may use their travel passes for Taiwan residents to and from the mainland to register and log in to "Alipay" APP. After login,enter“Sui Shen Ban”program to get the “Shanghai QR Code”.

Q4:Is English type “Shanghai QR Code” available for foreigner?

A:Yes,and English“feedback”and FAQs are also available for foreigners.

Q5:Is the color of “Shanghai QR Code” changeable?

A:Yes,the color of“Shanghai QR Code”will reflect the health status of user,based on the analysis and judge of the current medical situation of user.

Q6:When “Shanghai QR Code” app prompts ”the system is busy, please try again later”or stutters,how to solve?

A:At present,“Shanghai QR Code” is in the trial operation stage. During the peak time of users’ access, such as rush hours, there may be system delay or users’ queuing and so on. You can try again later or get the health code from other channels(i.e.“Sui Shen Ban”app ,or “Sui Shen Ban”program in WeChat, Alipay).The city big data center will speed up optimization, improve response speed to ensure your normal use, we feel sorry for the inconvenience.

Q7:Could the green “Shanghai QR Code” be used directly in Shanghai after getting it from another place?

A:According to regulations of entrying into Shanghai, personnel need to compete “health information registration”through “Sui Shen Ban”app ,or“Sui Shen Ban”program in WeChat, Alipay. After registration, personnel coming to Shanghai could obtain “Shanghai QR Code”and use it in the city.

Q8:Name display error,how to solve?

A:Submit message though “feedback”under the “Shanghai QR Code”, the city big data center will contact you to verify identity,and update it as soon as possible.

Q9:The“Shanghai QR Code” is not consistent with the actual status of the user,how to solve?

A:If you have any question to the accuracy of the data provided by  “Shanghai QR Code”, you can submit "feedback" , the city big data center will verify the information and notify you as soon as possible.

Q10:What dose”Shanghai QR Code is generating, please try again later”mean?

A:When the cell phone signal is poor,the app will prompt ”Shanghai QR Code is generating, please try again later”,please make sure mobile network or wireless network access, and try again later.

Q11:I haven't been to an epidemic area,why is my“Shanghai QR Code” yellow?

A:If the code is yellow, yet the user have never leave shanghai,the reasons maybe as follows: 1.the user has been to or been near to an epidemic area; 2.the user is in the medical observation stage, please wait patiently; 3.the user’s personal information has been stole by someone whose behavior caused a yellow code. If you have any question, you can submit "feedback" , the city big data center will deal with it as soon as possible.

Q12:“Shanghai QR Code” contains many personal information, will the data security be guaranteed?

A:“Shanghai QR Code” is build based on Shanghai "all in one" ,running in Shanghai e-government cloud.Supported by strong security system, the data, distributed in an independent and controllable cloud platform, is well protected.